Terms of service
Terms and Conditions
Welcome to FRUTIVIC.
By placing an order through our website, you agree to the following terms and conditions. These policies ensure transparency, trust, and a smooth experience for all customers.
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1. Use of the Website
This website is operated by FRUTIVIC. By accessing or purchasing from our site, you confirm that you are at least 18 years old and that all information you provide is accurate and complete.
You agree not to use our website for any unlawful or unauthorized purpose.
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2. Products and Availability
All FRUTIVIC products are handcrafted, personalized, and made with delicate, perishable materials.
Product availability may vary depending on seasonal flowers, materials, and demand.
We reserve the right to modify or discontinue products at any time.
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3. Pricing and Payments
All prices are listed in USD.
We accept major payment methods available at checkout, including credit and debit cards.
Prices may change without prior notice.
Once an order is placed, the price at checkout is final.
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4. Delivery Terms
All deliveries are local and handled personally by a member of our team.
We deliver to:
* Wesley Chapel, FL
* Tampa, FL
* Surrounding areas within a 30‑mile radius
During checkout, customers select their delivery date and time window.
We honor these selections as closely as possible. If adjustments are needed, we will contact the customer directly.
If the customer is unavailable at the time of delivery, a second attempt may require an additional fee.
We do not ship through postal services or third‑party couriers.
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5. Refunds, Returns, and Claims
Due to the personalized and perishable nature of our products, all sales are final.
We do not accept returns, exchanges, or refunds.
If an item arrives damaged, the issue must be reported immediately at delivery or within 1 hour of receiving the product, following the instructions in our Refund Policy.
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6. Accuracy of Information
We strive to provide accurate product descriptions, images, and details.
However, slight variations may occur due to the handcrafted nature of our arrangements.
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7. Privacy and Personal Data
Any personal information provided during checkout is used solely to process orders and deliver products.
We do not sell or share customer information with third parties, except as required to complete the transaction.
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8. Intellectual Property
All images, designs, logos, and content on this website are the property of FRUTIVIC.
They may not be copied, reproduced, or used without written permission.
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9. Changes to These Terms
FRUTIVIC reserves the right to update or modify these Terms and Conditions at any time.
Changes will be posted on this page and take effect immediately.
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10. Contact Information
For questions regarding these Terms and Conditions, you may contact us at:
Email: frutivic@gmail.com
Phone: +1 (786) 537‑3800
Service Area: Wesley Chapel, Tampa, and surrounding areas (30 miles)
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Messaging Terms
In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/frutivic-9679/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/frutivic-9679/privacy_policy).